Course curriculum

  • 1

    Follow Up Cadence Manual

    • Follow Up Cadence Manual | Step by Step
  • 2

    Lead Re-Engagement

    • Re-Engaging Scripting

    • Pond Scripting

    • Ylopo AI Re-engagement
  • 3

    Conversion - Scripting - Calling

    • ZILLOW | ALM Scripting Framework

    • ZILLOW | Conversation Framework

    • ZILLOW | Call Scripting

    • ZILLOW | Call Scripting (Continued)

    • ZILLOW | Text Scripts

    • ZILLOW | Conversion Playbook

    • Best Practices for Lead Response Management!

    • FUB | Calling Feature
  • 4

    PRACTICE Slide Deck for ALM and Difficult properties

    • Objection Handling During a Call
  • 5

    Connection Guide | In Call Objections

    • Connection asks if home is Pending | Under contract

    • I have an Agent | Connection says they have an agent

    • Connection is out of state

    • Language barrier between you and the connection
  • 6

    Connection Guide | After the Call

    • Text the connection immediately | Send video to connection | Text reminder
  • 7

    Connection Guide | Showing Process

    • Showing Process | Actual Showing

    • Completed showings
  • 8

    Connection Guide | Follow Up

    • Home is under contract / appointment time not available

    • Connection isn’t available within 48 hours

    • No response after initial connection

    • 6+ Months Out

    • Listing agent has not confirmed or rejected request to show
  • 9

    Connection Guide | Additional Types of Inquiries

    • Additional Types of Inquiries

    • Home is a FSBO

    • Scam listing
  • 10

    Zillow Scripting

    • Connection Calls: Overcoming Objections

    • Referral | Out of State or Area

    • Mobile & Manufactured Homes

    • Zillow Answer Direct Connection

    • In-app-connections-one-pager-8c1482

    • YLOPO | Scripts for Success
  • 11

    Helpful Resources

    • Navigating the MLS Video

    • Zoning | Municipal Info
  • 12

    Scripting Training with Audrey Lee

    • Zilow Training

    • BombBomb - Home Tour

    • Video

    • Rejected

    • Flex Nurture content | Acceptable Notes & More
  • 13

    Objection Handling | VIDEOS

    • I have an agent

    • Role Playing | Elmer VS Eleanor

    • Conversation Edit: Objection Handling