Course curriculum

  • 1

    AI Roleplay Practice | 3 min

    • At the front so you don't miss it....

    • AI Coaching Numbers
  • 2

    Lead Re-Engagement Script | 26 min

    • Pond Leads

    • Leads in Your Database (Zillow, Open House to Sphere of Influence)

    • When To Turn On Ylopo AI Re-engagement

    • Ylopo | Scripts for Success

    • Referral | Lead is Now Looking Out of State or Area
  • 3

    Understanding Zillow Buyer Connections, Real Time Tours & Nurture | 44 min

    • Conversation Framework

    • Connection Calls: Overcoming Objections

    • Call Scripting 1 of 2

    • Call Scripting 2 of 2

    • Text Scripts

    • Conversion Playbook

    • Best Practices for Lead Response Management!

    • Follow Up Cadence Manual | Step by Step
  • 4

    Objection Handling During The 1st Call & Real Time Tours | 36 min

    • Connection asks if home is Pending | Under contract

    • I have an Agent | Connection says they have an agent

    • Connection is out of state

    • Not Ready: 6+ Months Out

    • Language barrier between you and the connection

    • Fractional Interest/ Time Share/Land Lease

    • Home is a FSBO

    • Mobile & Manufactured Homes

    • Scam listing

    • Follow ALM for: Landlease, Fractional Ownership, Time Share & Scam Listing Examples
  • 5

    LIVE ZILLOW RECORDINGS | 2 hr 15 min

    • Pick 2 from each Lesson below and listen

    • Lesson 1: Open Strong and Ask for the Appointment

    • Lesson 2: Model Calls, What a Clean ALM Call Sounds Like

    • Lesson 3: Motivation, Location and Information

    • Lesson 4: Objection Handling and Difficult Leads

    • Lesson 5: Out of Town Leads, Virtual Tours and Tricky Scheduling

    • Lesson 6: Rapport, Tone and Personality

    • Lesson 7: Offering Options and More Properties

    • Lesson 8: Special Lead and Property Types

    • Lesson 9: Survey, Recap and Call Housekeeping
  • 6

    What To Text The Buyer After The Call | 3 min

    • Text the connection immediately | Send video to connection | Text reminder
  • 7

    Confirming the Appt, Follow-Up Call or Text to Buyer Regarding the Property they Inquired About | 16 min

    • The Showing Agreement Prior To Showing A Home

    • I don't Want To Sign The Showing Agreement: I don't Know You or I have An Agent

    • Home is under contract / appointment time not available

    • Connection isn’t available within 48 hours

    • No response after initial connection

    • Listing agent has not confirmed or rejected request to show
  • 8

    Preparing for the Appointment | 14 min

    • Showing To-Do Checklist

    • After the Showings

    • Email to send to your buyer: Explaining BRBC and the offer
  • 9

    Helpful Resources | 8 min

    • Video - Navigating the MLS

    • Zoning | Municipal Info
  • 10

    Scripting Training with Audrey Lee | 18 min

    • Zilow Training

    • BombBomb - Home Tour

    • Video

    • Rejected

    • Flex Nurture content | Acceptable Notes & More
  • 11

    VIDEOS - Objection Handling | 2 hr 27 min

    • I have an agent

    • Role Playing | Elmer VS Eleanor

    • Conversation Edit: Objection Handling